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Group & Organization Management
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The Phase versus Traditional Approach to Burnout Diagnosis

Implications for Managerial Decision Making

George M. Greiner

Pocwntuck Valley Program

An empirical study of alternative methods of diagnosing burnout in a human-services organization was conducted. Scholars previously debated the merits of a phase approach versus a traditional-regression approach to assess the virulence of burnout among employees. Results of this study suggest that the approaches lead to contradictory results as hypothesized. However, problems with measurement and research in applied settings underscore the need for longitudinal and experimental designs that include outcome measures.

Group & Organization Management, Vol. 17, No. 4, 370-379 (1992)
DOI: 10.1177/1059601192174004
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