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Educating a Modern Business Workforce

An Integrated Educational Information Technology Process

Saint Joseph’s University

Edward W. Christensen

Monmouth University

This article reflects on the intersection of traditional and information technology- (IT-) mediated education and proposes the need to develop a revised teaching pedagogy that better reflects the skills required for success in the 21st-century business environment. Building on the premise that neither a homogeneous traditional nor IT-mediated workplace is prevalent, it is argued that educational institutions should provide both traditional and IT-mediated alternatives, not simply because they make education more accessible to their students but because of workplace demands and therefore student needs for proficiency in the use of these enabling technologies. The implications of this premise are discussed in terms of communication skills, pedagogical and curricular change, tacit knowledge, and outcome measurement.

Key Words: information technology in the workforce • tacit knowledge • teaching pedagogy • virtual teams • asynchronous communication

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