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The Influence of Social and Work Exchange Relationships on Organizational Citizenship Behavior

University of Navarra, Spain

Barbara S. Lawrence

University of California, Los Angeles

Peter M. Bentler

University of California, Los Angeles

Previous studies explain situational antecedents of organizational citizenship behavior (OCB) using social exchange theory. However, the effects of factors such as perceptions of job characteristics on OCB seem to require a different explanatory mechanism. This article proposes that these effects can be explained through a new exchange relationship called work exchange. A theory for the situational antecedents of OCB that includes economic, work, and social exchange relationships is developed. The theory is tested using structural equations.

Key Words: organizational citizenship behavior • social exchange relationships • work exchange relationships

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