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Trust and Managerial Problem Solving RevisitedThe centrality of interpersonal trust for effective managerial problem solving was illustrated by inducing either a high-trust or a low-trust mental set in experimental groups. The results indicated that subjects operating in a high-trust environment were significantly more effective in problem solving than those working in a low-trust environment.
Group & Organization Management, Vol. 3, No. 3,
331-342 (1978) |
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