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Group & Organization Management
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Contextual and Rater Factors Affecting Rating Behavior

Aharon Tziner

Netanya University College

Kevin R. Murphy

Pennsylvania State University

Jeanette N. Cleveland

Pennsylvania State University

Recent performance appraisal research has highlighted the important role played by contextual and individual factors in shaping rating behavior. This article reviews cumulated empirical data supporting the proposition that in factors and constraints present in the organization, contexts in which appraisal systems reside and rater attributes, such as personality factors or beliefs, systematically affect rating behavior. The effects of these context and rater factors are reflected in ratings accuracy, ratings discrimination among raters/dimensions, and rating elevation.

Key Words: rating behavior • performance appraisal • rating context • rater characteristics

Group & Organization Management, Vol. 30, No. 1, 89-98 (2005)
DOI: 10.1177/1059601104267920
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[Abstract] [PDF]