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Group & Organization Management
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Trust and Control Interrelations

New Perspectives on the Trust—Control Nexus

Ana Cristina Costa

Delft University of Technology, a.c.dacosta{at}tudelft.nl

Katinka Bijlsma-Frankema

Vrije Universiteit

This article introduces the special issue on New Perspectives on the Trust-Control Nexus in Organizational Relations. Trust and control are interlinked processes commonly seen as key to reach effectiveness in inter- and intraorganizational relations. The relation between trust and control is, however, a complex one, and research into this relation has given rise to various and contradictory interpretations of how trust and control relate. A well-known discussion is directed at whether trust and control are better conceived as substitutes, or as complementary mechanisms of governance. The articles in this special issue bring the discussion on the relationship between both concepts a step further by identifying common factors, distinctive mechanisms, and key implications relevant for theory building and empirical research. By studying trust and control through different perspectives and at different levels of analysis, the articles provide new theoretical insights and empirical evidence on the foundations of the trust-control interrelations.

Key Words: trust • control • organizational relations • governance • risks

Group & Organization Management, Vol. 32, No. 4, 392-406 (2007)
DOI: 10.1177/1059601106293871
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